Privacy | Louderport Best Website Funnel Builder Tool

Privacy and Cookie Policy

Last update: June 27, 2023

We, Louderport (“Louderport”, “we”, “us” or "our"), via this privacy policy, hereby inform Louderport users and visitors of our website(s) as to the purpose, type, and extent of the processing of personal information. Our websites and services are constantly being revised and improved.

By using any of Louderport’s Services, you confirm you have agreed to the Terms and Conditions and read and understood this Privacy Policy as well as the Cookie Policy, below.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit Louderport?

When registering on Louderport, as appropriate, you will be asked to enter your name, email address and password in order to complete your registration. When submitting for paid services with Louderport, you will be asked to provide name, company name (optional), company id(optional), address and card info. The information is used to verify your location, verify credit card authenticity and issue the correct documentation regarding your payment. We DO NOT store credit card information with us, only the 4 digits of the card will be provided to us by the payment processor. We store all the other information on our secure servers until termination of services, when we destroy any sensible information.

The email address shall be used to send notifications regarding the Louderport website to the user. These notifications include for example login data, information, announcements etc. Users always have the option to unsubscribe from the newsletter and the individual module notifications.

Information you share with us in connection with surveys, contests or promotions.

When you use our services, we collect analytical information regarding your and your customers usage of the website. This includes: IP addresses, preferences, web pages you visited prior to coming to our or our Users’ sites, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings), information about how you interact with the Services and our Users’ sites (such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors).

Additional information that you submit to us directly or through Third Party Services if you use a Third-Party Service to create an Account (based on your privacy settings with such Third-Party Service).

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, fill out a form, or enter information on our site. We collect information automatically when you use our Services or Users’ sites (including via technologies like cookies).

We receive information from Third Party Services (like from our payment processor when submitting a payment, via our live chat software, etc.)

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer our site and for internal operations, including troubleshooting;
To improve our services by analyzing the behavior in the platform and websites and provide a better user experience. We usually do this based on anonymous, pseudonymized, or aggregated information that does not focus on you individually.
To send periodic emails products and services that might interest you and improve your overall experience with the platform.
To follow up with them after correspondence (live chat, email or phone inquiries)
To ensure the security and integrity of our Services.
As part of our efforts to keep our website safe and secure and to monitor actual or suspected fraudulent activity;
Carry out retargeting advertising.
To comply with applicable legal requirements, such as tax and other government regulations and industry standards, contracts, and law enforcement requests.

When connecting Google Calendar application to an operator in your Booking & Appointments section in the CRM, you agree with us being able to add and remove events from your selected calendar upon setup.

We also host and process User Content for our Users. Our Users tell us what to do with User Content, and we follow their instructions. This Privacy Policy does not describe what we do with User Content on our Users’ instructions (i.e., as their processor). If you are an End User of one of our User’s sites and want to know how a User handles your information, you should check its privacy policy. If you want to know about what we do for our own purposes, read on.

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

We believe in the complete security of your data and for that reason we use the services of one of the leading cloud server providers - Amazon. All the data is being stored on secured, GDPR compliant Amazon Cloud Servers in the United States. To learn more on the Data Protection Addendum from Amazon, please review this PDF file https://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pdf

How do we share your information?

The data of Louderport Users shall not be sold to third parties. We shall not share or pass on any personal information without your explicit consent, unless:

We are legally obligated to do so
In order to fulfill contractual services for the Louderport user and/or in order to enforce the rights and obligations of these terms of use and the corresponding contractual relationship between the Louderport user and Louderport.
In the case where Louderport would be sold, or transferred to another entity.

In order to perform the Louderport service, it may be necessary for Louderport to employ the use of third party services. In that case, data may be shared with the companies providing those services.

Your Rights

You can access, update, change or delete personal information (or that of your End Users) either directly in your Account or by contacting us at support (at) louderport.com to request the required changes. You can exercise your other rights (including deleting your Account) by contacting us at the same email address.

You have the right not to receive marketing materials via email by changing those preferences in your Account Settings.

Please note that, for technical reasons, there can be a delay in deleting your personal information from our systems when you ask us to remove it. We also will retain personal Information in order to comply with the law, protect our and others’ rights, resolve disputes, or enforce our legal terms or policies, to the extent permitted under applicable law.

The content on your Louderport website

All information that you put on your Louderport website can generally be viewed by other internet users. Therefore, we naturally encourage you to be careful and responsible for any personal information and confidential data you publish on your website. Please keep in mind that password-protected areas do not offer absolute protection against unauthorized access: the same applies to any files that are uploaded to password-protected websites as they can still be accessed via direct links.

As Users may have a seasonal site or come back to us after an Account becomes inactive, we don’t immediately delete your personal information when your trial expires or you cancel all Paid Services. Instead, we keep your personal information for a reasonable period of time, so it will be there for you if you come back.

You may delete your account by going to your Account Settings and clicking on Delete Account. Please note that the full deletion of an account might take up to 90 days from all systems of Louderport.

Administrative access to your Louderport website

Please be aware that Louderport team members are also authorized in specific situations to access the administrative section of your Louderport website when fulfilling customer service requests and tracking errors. This necessarily grants them the possibility to view all parts of your Louderport site, including all password-protected areas.

Third-party services

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

End Users’ personal information

Our customers who have created a site using Louderport are responsible for what they do with the personal information they collect, directly or through Louderport, about their End Users. This section is directed to such customers.

a. Your relationship with End Users

If you’re one of our Users, you will collect personal information about your End Users. For example, during checkout you may ask your End Users to provide their name, address, email address, and payment information so that you can complete their orders. You may also use cookies and similar technologies to analyze usage and other trends.

You are solely responsible for complying with any laws and regulations that apply to your collection and use of your End Users’ information, including personal information you collect about them from us or using Louderport functionality or cookies or similar technologies.

You must publish your own privacy and cookie policy and comply with them.

We are not liable for your relationship with your End Users or how you collect and use personal information about them (even if you collect it from us or using Louderport functionality or cookies or similar technologies) and we won’t provide you with any legal advice regarding such matters.

b. End-User payment information

Your End Users’ payment information may be processed via third party eCommerce Payment Processors with which you integrate your Account, in accordance with such eCommerce Payment Processors’ terms and policies. We transmit your End Users’ complete payment information when they initially provide or update it only so that we can pass it along to the eCommerce Payment Processors you agree to use. We don’t collect or store your End Users’ payment information.

Rights Under The GDPR

If you are a resident who lives in a country that is part of the GDPR and are a natural person, you have the following rights:

Right of access: You have a right to access the personal data that we collect and process about you. Most of this data can be reviewed in your account panel and related products/services that you have purchased.
Right to rectification: If you want to correct or revise any of the data we retain, you may do by accessing your account and the information contained within it. This includes Whois information collected for domains that you have purchased.
Right to be forgotten: You have a right to request the permanent deletion your data. However, please note that exercising this right may result in a suspension or discontinuation of services and is also governed by legal and/or contractual retention guidelines.
Right to restrict processing: If you believe your personal data is inaccurate or collected unlawfully, you may request limited use of your personal data. Please note that, depending on the request, this may result in a suspension or discontinuation of certain services.
Right of portability: We provide you with the ability to move any of your account data to a third party at any time.
Right to object: If you decide that you no longer wish to allow your data to be included in our analytics or for us to provide personalized (targeted) marketing content at any time, you may contact us to request removal of this data. You may also achieve this by opting out of any marketing outreach that you previously agreed to either by choosing unsubscribe in the related email or by making this selection within your account.

If you have provided data to Louderport regarding an end-user of yours, which is subject to the GDPR, you are responsible for obtaining the proper consent from such end-user prior to sharing their personal information with us.

You further acknowledge and agree that Louderport can only fulfill the above requests if made by a Louderport Customer. As such, as our Customer, you agree that you must request to exercise these rights for your end-user. Louderport will support you in fulfilling such requests.

California Privacy Rights

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Nevada State Privacy Law

Pursuant to Nevada law, you may direct a business that operates an internet website not to sell certain Personal Information a business has collected or will collect about you. Louderport does not sell your Personal Information pursuant to Nevada law.

Site Security

Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use at minimum, 128-bit SSL security to encrypt any transmissions when you provide credit card information, personal data, etc. No method of electronic storage or transmission over the internet is 100% secure, however. Therefore, we cannot guarantee it's absolute security.

Protecting Children’s Privacy

Our Services are for a general audience. We do not knowingly collect, use, or share information that could reasonably be used to identify children under age 18 without prior parental consent or consistent with applicable law.

Updates to this Privacy Policy

We’ll update this Privacy Policy from time to time to reflect changes in technology, law, our business operations or any other reason we determine is necessary or appropriate. When we make changes, we’ll update the “Effective Date” at the top of the Privacy Policy and post it on our site. If we make material changes to it or the ways we process personal information, we’ll notify you (by, for example, prominently posting a notice of the changes on our sites before they take effect or directly sending you a notification).

We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit. This will help ensure you better understand your relationship with us, including the ways we process your personal information.

Contacting Us

If there are any questions regarding this privacy policy you may contact us by sending an email to support (at) louderport.com

Cookie Policy

This Cookie Policy describes how Louderport uses cookies and similar technologies to provide, customize, evaluate, improve, promote, and protect our Services.

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website and to identify users returning to a website.

Our cookies

We use both session and persistent cookies on our website.
The cookies that we use on our website, and the purposes for which they are used, are set out below:
Louderport core services cookies: These Cookies are essential for the overall experience and performance of the Service. They are only dropped into your browser once you sign up for our Services. We do not recommend disabling the services, as it might result in malfunctions.
Louderport analytics cookies: These are cookies to track the performance and analytics of all Louderport websites. They are enabled by default, and you can stop them by clicking here.

Third-party analytics cookies

We use Google Analytics to analyze the use of our website.
Our analytics service provider generates statistical and other information about website use by means of cookies.
The information generated relating to our website is used to create reports about the use of our website.
Google Analytics’ privacy policies are available at: https://policies.google.com/privacy
Opting out of Google Analytics: You may reject or delete Google Analytics cookies by downloading and installing the Google Analytics Opt-out Browser Add-on. You can find out more about what that is, how to download it, and how it works here: https://tools.google.com/dlpage/gaoptout
At times, we may also use other third party cookies.
Third-Party Services may use cookies to help you sign into their services from our Services. The policy of the third party who placed the cookie governs any such third-party cookie usage.

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

in Internet Explorer (version 11), you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", Privacy," and then Advanced."
in Firefox (version 44), you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites."
in Chrome (version 48), you can block all cookies by accessing the "Customize and Control" menu, clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.

Blocking all cookies will have a negative impact on the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

Deleting cookies

You can delete cookies already stored on your computer; for example:

in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11).
in Firefox (version 44), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies".
in Chrome (version 48), you can delete all cookies by accessing the "Customize and Control" menu, clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".

Deleting cookies will have a negative impact on the usability of many websites.